Work

Quality in group service encounters

Year: 2010

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604521011027552

Authors: Jörg Finsterwalder, Sven Tuzovic

Institutions: University of Canterbury, Pacific Lutheran University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1598120322

FWCI: 5.701

Cites: 40

Cited by: 29

Related to: 10