Work

The Future of Service Is Long Overdue

Year: 2010

Type: book-chapter

Source: Service science: research and innovations in the service economy

DOI: 10.1007/978-1-4419-1628-0_27

Author: Evert Gummesson

Institution: Stockholm University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W160135010

FWCI: 14.19

Cites: 33

Cited by: 16

Related to: 10