Work

Pengaruh Kualitas Layanan Dan Penanganan Komplain Terhadap Kepuasan Nasabah Pada Loyalitas Nasabah Pada Bank Bri Cabang Kertajaya Di Surabaya

Year: 2013

Type: article

Study design: Observational Study

Source: Kajian Ilmiah Mahasiswa Manajemen

Author: Victor Salay

Language: Indonesian

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1610184604

FWCI: 0.732

Cites: 34

Cited by: 2

Related to: 10