Work

Understanding Consumers' Relationships with Service Organizations through Psychological Contracts

Year: 2010

Type: dissertation

Study design: Observational Study

Source: UA Campus Repository (The University of Arizona)

Author: Lin Guo

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W161100739

Cites: 144

Cited by: 1

Related to: 10