Work

A typology of consumer dissatisfaction response styles

Year: 1990

Type: article

Source: Journal of Retailing

Author: Jagdip Singh

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1751753181

FWCI: 5.56

Cites:

Cited by: 442

Related to: 10