Work

Customer participation in services: a framework for process design

Year: 2015

Type: article

Source: International Journal of Qualitative Research in Services

DOI: 10.1504/ijqrs.2015.069781

Authors: Marlene Amorim, Philip Moscoso, Alejandro Lago

Institutions: University of Aveiro, IESE Business School, ESE Business School

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1759319367

FWCI: 0.827

Cites: 64

Cited by: 11

Related to: 10