Work

Research opportunities in service process design

Year: 2002

Type: article

Source: Journal of Operations Management

DOI: 10.1016/s0272-6963(01)00092-4

Authors: Arthur V Hill, David A Collier, Craig M Froehle, John C Goodale, Richard D Metters, Rohit Verma

Institutions: University of Minnesota, The Ohio State University, University of Cincinnati, Ball State University, Emory University, University of Utah

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W1775403444

FWCI: 7.459

Cites: 95

Cited by: 169

Related to: 10