Work

The applicability of the Human Sigma Model to service quality management in the UK tourism industry : an operational analysis

Year: 2014

Type: dissertation

Source: CLOK (University of Central Lancashire)

Author: Carley Sutton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W184154429

Cites: 358

Cited by: 6

Related to: 10