Work

Repurchase Behavior in B2c Ecommerce-a Relationship Quality Perspective

Year: 2008

Type: article

Study design: Observational Study

Source: Journal of the Association for Information Systems

Authors: Yixiang Zhang, Yulin Fang, Kwok‐Kee Wei, Elaine Ramsey, Patrick McCole, Huaping Chen

Institutions: University of Electronic Science and Technology of China, City University of Hong Kong, University of Ulster, Queen's University Belfast

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W184599101

FWCI:

Cites: 50

Cited by: 3

Related to: 10