Work

The Reevaluation of Communication in Customer Approach – Towards Marketing 4.0

Year: 2013
Type: article
Abstract: As nowadays cooperation, interaction and dialogue with the target group seem to be more important than simple customer orientation, such amendments reflect marketing management and require the reevaluation of communication role. Article is an attempt to systematize marketing concept focal points and milestones: from the product-centric, through customer-oriented, till value-driven one. It also raises the issue of determining the possible direction of the marketing 4.0
Language: English
Subfield: Marketing
Open Access status: green
OpenAlex ID: W1856966517
FWCI: 1.468
Cites: 2
Cited by: 20
Related to: 10