Work

Service Convenience and Relational Exchange in Electronic Mediated Environment: An Empirical Investigation

Year: 2008

Type: article

Study design: Observational Study

Source: Journal of the Association for Information Systems

Authors: Hua Dai, A. F. Salam, Ruth C. King

Institution: University of North Carolina at Greensboro

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W186396777

FWCI: 1.693

Cites: 69

Cited by: 14

Related to: 10