Work

Measuring Customer Delight: A Model for Banking Industry

Year: 2011

Type: report

Study design: Observational Study

Source: Munich Personal RePEc Archive (Ludwig Maximilian University of Munich)

Authors: Syed Akif Hasan, Muhammad Imtiaz Subhani, Saquib Raheem

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1879386932

Cites: 15

Cited by: 18

Related to: 10