Work

Effect of Technical and Functional Quality on Patient Perceptions of Pharmaceutical Service Quality

Year: 1999

Type: article

Source: Pharmaceutical Research

DOI: 10.1023/a:1018934621859

Authors: David Holdford, Richard Schulz

Institutions: Virginia Commonwealth University, University of South Carolina

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W1922227728

FWCI: 1.006

Cites: 32

Cited by: 37

Related to: 10