Work

How “placed trust” works in a service encounter

Year: 2004

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876040410520708

Author: Sue Vaux Halliday

Institution: University of Gloucestershire

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1964561824

FWCI: 6.554

Cites: 36

Cited by: 42

Related to: 10