Work

The nature of satisfaction: An updated examination and analysis

Year: 1998

Type: article

Source: Journal of Business Research

DOI: 10.1016/s0148-2963(97)00001-5

Authors: Barry J. Babin, Mitch Griffin

Institutions: University of Southern Mississippi, Bradley University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1968001861

FWCI: 22.88

Cites: 72

Cited by: 406

Related to: 9