Work

Customer‐oriented service development at SAS

Year: 1999

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604529910304116

Authors: Fredrik Ekdahl, Anders Gustafsson, Bo Edvardsson

Institutions: Linköping University, Karlstad University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1981007424

FWCI: 1.006

Cites: 6

Cited by: 17

Related to: 10