Work

Customer value change in industrial marketing relationships: A call for new strategies and research

Year: 1997

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/s0019-8501(96)00112-5

Authors: Daniel J. Flint, Robert B. Woodruff, Sarah Fisher Gardial

Institution: University of Tennessee at Knoxville

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1981473803

FWCI: 15.99

Cites: 45

Cited by: 433

Related to: 10