Work

Customer satisfaction and price tolerance

Year: 1996

Type: article

Source: Marketing Letters

DOI: 10.1007/bf00435742

Author: Eugene W. Anderson

Institution: University of Michigan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1983839896

FWCI: 8.4

Cites: 15

Cited by: 356

Related to: 10