Work

Interactive selling: a dynamic framework for services

Year: 2001

Type: article

Study design: Observational Study

Source: Journal of Services Marketing

DOI: 10.1108/eum0000000005656

Authors: Jackie L.M. Tam, Y.H. Wong

Institution: Hong Kong Polytechnic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1985886452

FWCI: 3.516

Cites: 40

Cited by: 98

Related to: 10