Work

Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry

Year: 2009

Type: article

Source: European Management Journal

DOI: 10.1016/j.emj.2009.05.002

Authors: Irene C.L. Ng, Roger Maull, Nick Yip

Institution: University of Exeter

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: Engineering and Physical Sciences Research Council, Economic and Social Research Council

Awards: Support Service Solutions: Strategy and Transition, Business-to-Business Services: Pricing, Contracting and Value-based Mechanism Design

OpenAlex ID: W1986594590

FWCI: 42.69

Cites: 43

Cited by: 326

Related to: 8