Work

Personality, satisfaction, image, ambience, and loyalty: Testing their relationships in the hotel industry

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2013.10.007

Authors: Dev Jani, Heesup Han

Institutions: University of Dar es Salaam, Sejong University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1986943331

FWCI: 27.17

Cites: 65

Cited by: 327

Related to: 10