Work

Customer service in business‐to‐business markets: an agenda for research

Year: 1998

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858629810226636

Author: A. Parasuraman

Institution: University of Miami

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1989455011

FWCI: 7.628

Cites: 19

Cited by: 333

Related to: 10