Work

The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

Year: 2003

Type: article

Source: Journal of Retailing

DOI: 10.1016/j.jretai.2003.09.006

Authors: Dhruv Grewal, Julie Baker, Michael Levy, Glenn B Voss

Institutions: Babson College, The University of Texas at Arlington, North Carolina State University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1991885326

FWCI: 19.89

Cites: 50

Cited by: 625

Related to: 10