Work

A construct of META‐RELQUAL: measurement model and theory testing

Year: 2011

Type: article

Source: Baltic Journal of Management

DOI: 10.1108/17465261111131820

Authors: Göran Svensson, Tore Mysen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1992092750

FWCI: 2.088

Cites: 78

Cited by: 19

Related to: 10