Work

Measuring e‐commerce‐quality: an exploratory review

Year: 2009

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/17566690911004203

Authors: Katerina D. Gotzamani, Yannis E. Tzavlopoulos

Institution: University of Macedonia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1992494360

FWCI: 1.574

Cites: 33

Cited by: 21

Related to: 10