Work

Analysis of customer churn behavior in digital libraries

Year: 2014

Type: article

Source: Data Technologies and Applications

DOI: 10.1108/prog-08-2011-0035

Authors: Yuangen Lai, Jianxun Zeng

Institution: Institute of Scientific and Technical Information of China

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1993827280

FWCI: 3.215

Cites: 25

Cited by: 14

Related to: 10