Work

Perspectives on the Technology of Service Operations

Year: 1982

Type: article

Source: Academy of Management Review

DOI: 10.5465/amr.1982.4285367

Authors: Peter K. Mills, Dennis J. Moberg

Institution: Santa Clara University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998742137

FWCI: 12.92

Cites: 52

Cited by: 192

Related to: 10