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Customer involvement in service production, delivery and quality: the challenges and opportunities

Year: 2013

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/17566691311316248

Authors: Hossein Dadfar, Staffan Brege, Sedigheh Sarah Ebadzadeh Semnani

Institution: Linköping University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2000686824

FWCI: 22.79

Cites: 56

Cited by: 75

Related to: 10