Work

Mapping service processes in manufacturing companies: industrial service blueprinting

Year: 2012

Type: article

Source: International Journal of Operations & Production Management

DOI: 10.1108/01443571211253137

Authors: Sabine Biege, Gunter Lay, Daniela Buschak

Institution: Fraunhofer Institute for Systems and Innovation Research

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2004308914

FWCI: 14.62

Cites: 51

Cited by: 52

Related to: 10