Work

E-tailer׳s return policy, consumer׳s perception of return policy fairness and purchase intention

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2014.01.004

Authors: Zhi Pei, Audhesh Paswan, Ruiliang Yan

Institutions: University of North Texas, East Texas A&M University

Language: English

Topic: Consumer Market Behavior and Pricing

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2006505336

FWCI: 36.26

Cites: 67

Cited by: 192

Related to: 10