Work

Detecting the migration of mobile service customers using fuzzy clustering

Year: 2014

Type: article

Source: Information & Management

DOI: 10.1016/j.im.2014.11.001

Authors: Indranil Bose, Xi Chen

Institutions: Indian Institute of Management Calcutta, Zhejiang University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: National Natural Science Foundation of China, Ministry of Education of the People's Republic of China, Indian Institute of Management Calcutta

Awards: G1515018720, 基于可变模式集合发现方法的移动用户行为变迁研究

OpenAlex ID: W2008946367

FWCI: 11.73

Cites: 58

Cited by: 36

Related to: 10