Work

Progress in tourism, recreation and hospitality management

Year: 1995

Type: book-review

Study design: Observational Study

Source: Tourism Management

DOI: 10.1016/0261-5177(95)90067-5

Author: Vivian Kinnaird

Institution: University of Sunderland

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2009116132

Cites: 1

Cited by: 565

Related to: 10