Work

Conjoint measurement experiment of consumer complaining behavior

Year: 1982

Type: article

Source: Journal of Business Research

DOI: 10.1016/0148-2963(82)90002-9

Authors: Nicholas M. Didow, Hiram C. Barksdale

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2014464187

FWCI: 3.204

Cites: 11

Cited by: 15

Related to: 10