Work

Free riding and customer retention across retailers’ channels

Year: 2005

Type: article

Source: Journal of Interactive Marketing

DOI: 10.1002/dir.20036

Authors: Sebastian van Baal, Christian Dach

Institutions: University of Cologne, Otto Group (Germany)

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2019260176

FWCI: 14.7

Cites: 24

Cited by: 272

Related to: 10