Work

An Integrated Approach to Service Quality in Hotels

Year: 2003

Type: article

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1300/j162v04n01_04

Author: Michael C. G. Davidson

Institution: LSU New Orleans

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2019466616

FWCI: 1.95

Cites: 20

Cited by: 15

Related to: 10