Work

Service quality in the Australian advertising industry: a methodological study

Year: 1997

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876049710168672

Authors: Pascale Quester, Simon Romaniuk

Institutions: The University of Adelaide, Unilever (Australia)

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2020385410

FWCI:

Cites: 16

Cited by: 57

Related to: 10