Work

Salesperson's listening in buyer–seller service relationships

Year: 2014

Type: article

Study design: Observational Study

Source: Service Industries Journal

DOI: 10.1080/02642069.2014.886195

Author: Sergio Román

Institution: Universidad de Murcia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2022809904

FWCI: 3.17

Cites: 61

Cited by: 13

Related to: 10