Work

Customer Service in Industrial Marketing: Hedge Against Competition

Year: 1987

Type: article

Source: European Journal of Marketing

DOI: 10.1108/eum0000000004702

Author: William B. Wagner

Institution: University of Missouri

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2024449702

FWCI:

Cites: 12

Cited by: 15

Related to: 10