Work

The effect of teams on customer knowledge processing, esprit de corps and account performance in international key account management

Year: 2013

Type: article

Source: European Journal of Marketing

DOI: 10.1108/03090561311307047

Authors: Hanna Salojärvi, Sami Saarenketo

Institution: Lappeenranta-Lahti University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2024629134

FWCI: 3.819

Cites: 66

Cited by: 26

Related to: 10