Work

Applying information-based methods in importance–performance analysis when the information of importance is unavailable

Year: 2010

Type: article

Source: Quality & Quantity

DOI: 10.1007/s11135-010-9312-1

Authors: Jiunn-I Shieh, Hsin-Hung Wu

Institutions: Asia University, National Changhua University of Education

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2036598451

FWCI: 1.479

Cites: 22

Cited by: 16

Related to: 10