Work

Customer Loyalty in e-Commerce Settings: An Empirical Study

Year: 2008

Type: article

Study design: Observational Study

Source: Electronic Markets

DOI: 10.1080/10196780802265843

Authors: Norizan Kassim, Nor Asiah Abdullah

Institution: Qatar University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2041628898

FWCI: 17.36

Cites: 97

Cited by: 183

Related to: 10