Work

Gap Analysis of College Student Satisfaction as a Measure of Professional Service Quality

Year: 1993

Type: article

Study design: Observational Study

Source: Journal of Professional Services Marketing

DOI: 10.1300/j090v09n01_10

Author: Gerald M. Hampton

Institution: New Mexico State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2053550340

FWCI: 2.067

Cites: 7

Cited by: 114

Related to: 10