Work

Loyalty, perceived value and relationship quality in healthcare services

Year: 2009

Type: article

Study design: Observational Study

Source: Journal of service management

DOI: 10.1108/09564230910936869

Author: Miguel A. Moliner

Institution: Universitat Jaume I

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2056201550

FWCI: 13.59

Cites: 88

Cited by: 227

Related to: 10