Work

The quest for loyalty: Creating value through partnership

Year: 1997

Type: book-review

Source: The Journal of Academic Librarianship

DOI: 10.1016/s0099-1333(97)90159-2

Author: Paul J. Kobulnicky

Institution: University of Connecticut

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2060691607

Cites:

Cited by: 22

Related to: 10