Work

Customer churn prediction using improved balanced random forests

Year: 2008

Type: article

Source: Expert Systems with Applications

DOI: 10.1016/j.eswa.2008.06.121

Authors: Yaya Xie, Xiu Li, E.W.T. Ngai, Weiyun Ying

Institutions: Tsinghua University, Hong Kong Polytechnic University, Xi'an Jiaotong University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Natural Science Foundation of China

OpenAlex ID: W2061798849

FWCI: 19.84

Cites: 21

Cited by: 436

Related to: 10