Work

On the relationship between store image, store satisfaction and store loyalty

Year: 1998

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/03090569810216118

Authors: Josée Bloemer, Ko de Ruyter

Institution: Maastricht University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2063821546

FWCI: 15.26

Cites: 34

Cited by: 1,213

Related to: 10