Work

Citizen Feedback and Delivery of Urban Services

Year: 2007

Type: article

Study design: Observational Study

Source: World Development

DOI: 10.1016/j.worlddev.2006.06.007

Authors: Uwe Deichmann, Somik V. Lall

Institution: World Bank

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: closed

OpenAlex ID: W2066525514

FWCI: 6.444

Cites: 44

Cited by: 47

Related to: 10