Work

Turning telecommunications call details to churn prediction: a data mining approach

Year: 2002

Type: article

Source: Expert Systems with Applications

DOI: 10.1016/s0957-4174(02)00030-1

Authors: Chih-Ping Wei, I-Tang Chiu

Institutions: National Sun Yat-sen University, Chunghwa Telecom (Taiwan)

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2069300565

FWCI: 13.02

Cites: 26

Cited by: 469

Related to: 10