Work

Customers, Strategy and Performance

Year: 1993

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652329310039609

Authors: Richard Speed, Gareth Smith

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2070665405

FWCI: 3.1

Cites: 15

Cited by: 25

Related to: 10