Work

Dimensions of Satisfaction in Retail Settings: A Research Note

Year: 2008

Type: article

Study design: Observational Study

Source: Journal of Relationship Marketing

DOI: 10.1080/15332660802409621

Authors: Heiner Evanschitzky, Gopalkrishnan R. Iyer, Barbara Caemmerer

Institutions: University of Strathclyde, Florida Atlantic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2071198657

FWCI:

Cites: 19

Cited by: 16

Related to: 10